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Senior Quality Manager

Senior Quality Manager

ABOUT THE ROLE
At Zound, creating headphones and speakers isn’t just about making products that look good and sound great. It’s vital that we make quality products which meet regulatory and sustainability standards.

The Senior Quality Manager’s main objective is to coach and empower the team that works with quality, compliance and sustainability. It will be your responsibility to secure the right resources with the right skills and make sure that work procedures are up to standard.

We are looking for a person with a broad competence base within product development. You will be responsible for quality systems (ISO9001), requirement handling and regulatory compliance. A key part of the roll is to ensure that our quality management systems conform with customer, regulatory and internal requirements. 

And it’s not just Zound’s quality systems that need to be up to scratch. You will work with our manufacturing partners to develop quality procedures and sustainability requirements. As well as evaluating and reporting on our suppliers’ quality systems.

Good collaboration and communication skills are vital as you will work with the Project Management team, Design Manager, Product Managers and other parts of the development organization to plan activity. And you will work closely with our team in China to develop how we work with our development partners and suppliers.

MAIN AREAS OF RESPONSIBILITIES

• Manage and develop the team
o Manage budget planning and follow-up outcomes
o Define long- and short-term targets for the organization
o Process owner of the quality process
o Process owner of the sustainability process
o Process owner of Corrective Actions and Preventive Actions (CAPA)
o Manage workstreams and checklists 
o Develop and lead team, as well as conduct development talks, salary negotiations, define KPIs, and set bonus fulfillments
o Secure the right capabilities and manage consultants and external partners 

• Secure Project Capabilities
o Resource planning. Make sure that resources with the right skills are allocated on projects in the best possible way 
o Make sure that the organization has the right skills for future projects and technologies
o Ensure that the project works according to agreed process and working methods
o Ensure that products are developed according to our quality procedures

• Quality development
o Ensure that the organization’s Quality Management System conforms to customer, internal, and regulatory/legal requirements
o Implement Quality Management System according to ISO9001
o Implement Sustainability Process
o Ensure evaluation of, and reporting on, vendor quality systems
o Lead a team of quality engineers, inspectors and auditors together with our organization in China
o Report to management on the performance of our manufacturing partners in respect to sustainability and quality
o Keep track of customer returns and product quality problems, participate in change management work and forums  
o Keep up on regulatory requirements and quality standards

ABOUT YOU
• Master’s degree in engineering
• 5+ years work experience of quality management
• Experience of setting up quality systems
• Documented planning/allocation and leadership skills
• Management experience from consumer products
• Experience of developing an organization in an entrepreneurial spirit
• Experience of working with production and development partners in Asia
• Solid understanding of requirement handling and documentation
• Proactive and self-motivated
• Ability to define and implement processes
• Fluency in English, both spoken and written

DOES THIS SOUND LIKE YOU? 
So, if you are up to the task of being responsible for a quality function at a fast growth company in constant change, this job is a perfect match for you. Please send us your resume and along with a description about why you’d like to join us as soon as possible as we are reviewing candidates continuously.   However, since the summer and vacation is here, we will get back to you with feedback and next steps in August. 

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Stockholm

Centralplan 15
111 20 Stockholm Directions

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